Welcome to the Website

This site has been designed with you, the patient, in mind.  Its aims are to:

  • Give you the opportunity to make suggestions on topics concerning the way the surgery operates.
  • Provide explanations of why certain things are done in a particular manner.
  • Encourage visitors (i.e. registered Crawley Down patients) to share in discussions that arise from items as they are posted.
  • Offer people the ability to subscribe to the site so they can be notified every time the site is updated by us or commented on by others.
  • Give the PPG’s the ability to generate their own newsletters from it to distribute to those not PC orientated.
  • Provide information on the latest services the practice is offering like, say, immunization programmes.
  • Be a source of up to date news on health matters both on a local and national basis.
  • Provide links to other health orientated websites which may help provide answers to questions that you might have.

This will hopefully create a much more dynamic experience for you and, of course, impose on us the duty to keep the information flowing and therefore appear to be much more vital to you.

Peter Dodds and Glynn Roche (Co-Chairs of The Friends of Crawley Down Health Centre)

An interesting Article in the West Sussex County Times regarding GP pressures in the Horsham Area

Click the link below to read:





Amended Christmas Closing Times

Saturday 24th December 2016 Pre-Booked Nurse

Appointments available

Sunday 25th December 2016 Christmas Day
Monday 26th December 2016

Tuesday 27th December 2016

Boxing Day


Monday 2nd January 2017 New Years Bank Holiday

When the Surgery is Closed

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

The surgery is closed from 6.30pm until 8.00am Monday to Sunday…

If you require urgent advice or an urgent visit during this time, weekends or public holidays, please ring our usual telephone number 01342 713031.   A recorded message will give details of the telephone number you need to contact for the out-of-hours doctor, operated by NHS 111.

You can also ring NHS 111 directly on 111 for advice from an out-of-hours health adviser.

NHS 111 is a new service that’s being introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones or visit www.nhs.uk/111

Latest Committee Meeting Minutes

Latest minutes are here CDHC PPG Meeting 4th October 2016.

Old Mobile Phone Fund Raising Scheme

Many of us have a number of these lying around at home and they can be recycled. So, we now have a depository available (in the shape of a silver barrel), in the surgery, for you to place your old mobile phones in.

The proceeds will be used by ’The Friends of Crawley Down Health Centre’ to cover our overheads with any balance left over being put towards our latest fund raising project once it is decided upon.

If you are able to donate a phone remember to do this beforehand: (a) remove the Sim Card. (b) remove any multimedia memory expansion cards, (c) delete all entries from the phone’s internal address book.

If you are unsure how to perform any of these tasks put a note on your phone to that effect, (with your contact details in case we need to get in touch with you), and we will check it before it leaves our possession.

Many thanks for your help.

On-Line Link to the Dec 2016 Newsletter

This has now been/or will be delivered to over 2400 households in Crawley Down, about 250 in Turners Hill and 250 at the Park.  It is also available in the local store in Felbridge and goes out to members of the Domewood Residents Assoc.

But if you have still been missed out you can read it by clicking below:


NAPP November 2016 Bulletin

Click here to read: ebulletin-nov-2016-final

Why is it so difficult to get an appointment?

Dr Jefferies has written an excellent article about why it is so difficult to get an appointment. Click here to read it. It explains a lot of the history and challenges that the NHS and GPs face in providing you with a local health service.

This document is a PDF file which requires PDF reader software to be read.  Adobe Reader is a free program for this purpose and can be downloaded and installed here

WebGP or eConsult as it is sometimes known

The initial funding for this project was sourced from the CCG’s winter resilience money from 2015 as a one year subscription.  The CCG’s Locality Managers have spoken with the Practice Managers across Horsham and Mid Sussex surgeries who are using WebGP/eConsult, and the consensus of opinion is that usage has been less than expected and that, although the merits of using a web based tool are appreciated, it is not providing the value for money that was anticipated.

The CCG is therefore planning to terminate the contract in December and have advised that any future contracts with WebGP/eConsult, or another web based consultation service would need to be entered in to on a practice, or group of practices, basis.

Our surgery, currently, has no plans to do this and due staff shortages has already removed the facility.


Patient Association Bulletins re the NHS and a Survey Request

The Patients Association continues push the case for a more sustainable NHS to Government.

To learn more read: http://us5.campaign-archive2.com/?u=9dd6577cf3f36af3c2f6682ed&id=add241507e&e=d86207a7bd

To fill in a survey for them survey click: http://us5.campaign-archive2.com/?u=9dd6577cf3f36af3c2f6682ed&id=f42021847e&e=d86207a7bd

11th November Bulletin dealing with misuse of ‘Nursing Associates’ and other topics. Click to read: http://us5.campaign-archive1.com/?u=9dd6577cf3f36af3c2f6682ed&id=1015194b75&e=d86207a7bd

18th November Bulletin dealing again with Nursing Associates and STP’s (Sustainability and Transformation Plans – a very important issue!) Click here to read: http://us5.campaign-archive2.com/?u=9dd6577cf3f36af3c2f6682ed&id=aad0393703&e=d86207a7bd

Wednesday 19th October is National Burns Awareness Day – A Message from QV Hospital is below.

National Burns Awareness Day

Tomorrow (Wednesday) is National Burns Awareness Day and QVH is working with NHS colleagues across the South East to spread the word on immediate first aid for a burn. Staff from Burns and Peanut wards together will the local fire brigade will be on the Market Square, East Grinstead High Street, from 9am-4pm handing out flyers, stickers and providing advice on treating burns. If you are in the town, come along and support your colleagues.

Do you know how to give first aid for a burn?

Every year around 200 people from across the South East have to stay in Queen Victoria Hospital’s specialist burns unit, with a further 1,000 receiving specialist outpatient burns treatment. It is estimated that around 300 people a day are seen with a burn in A&E departments across England and Wales.

If you are with somebody when they experience a burn or scald, or if it happens to you, remember – Cool, Call and Cover:

Ø Cool the burn with running cold tap water for 20 minutes and remove all clothing and jewellery.

Ø Call for help – you can call the NHS 111 service for initial advice on treating burns, or call your local GP. In an emergency, call 999.

Ø Cover with cling film or a sterile, non-fluffy dressing or cloth. Make sure the patient is kept warm.

You can see more detailed advice from QVH burns care advisor Krissie Stiles on our YouTube channel here

While most burns are usually minor, and do not require specialist treatment, it is important that you know what to do if you, or a friend or family member, suffer a burn. Giving the right first aid quickly can make an enormous difference to a person’s recovery time and the severity of their scarring, yet more than half of all children and adults with a burn injury