Welcome to the Website

This site has been designed with you, the patient, in mind.  Its aims are to:

  • Give you the opportunity to make suggestions on topics concerning the way the surgery operates.
  • Provide explanations of why certain things are done in a particular manner.
  • Encourage visitors (i.e. registered Crawley Down patients) to share in discussions that arise from items as they are posted.
  • Offer people the ability to subscribe to the site so they can be notified every time the site is updated by us or commented on by others.
  • Give the PPG’s the ability to generate their own newsletters from it to distribute to those not PC orientated.
  • Provide information on the latest services the practice is offering like, say, immunization programmes.
  • Be a source of up to date news on health matters both on a local and national basis.
  • Provide links to other health orientated websites which may help provide answers to questions that you might have.

This will hopefully create a much more dynamic experience for you and, of course, impose on us the duty to keep the information flowing and therefore appear to be much more vital to you.

Peter Dodds and Glynn Roche (Co-Chairs of The Friends of Crawley Down Health Centre)

Some News from the Surgery about Doctor Staffing – Update Re Dr. Needham

Dr Needham’s last date on duty is in fact 12th April.

TUCC- Transforming Urgent Care Crawley – Some Information on Improved Services

TUCC & Piper Ward, Crawley Hospital


There have been significant improvement works at Crawley Hospital to allow more of patients to be seen locally.

Piper is a brand new ward, incorporating both “step-up” patients, i.e. those who need more care and intervention than they are able to receive in the community, and “step-down” patients, i.e. those who no longer need to be in an Acute hospitals (e.g. East Surrey) but still require some clinical input and are not yet well enough to go home.

Piper has been designed using dementia-friendly principles, incorporating active rehabilitation, which will help make patients’ stays as pleasant and productive as possible.

The Clinical Assessment Unit moved out of the Urgent Care Centre to its own space, offering a dedicated reception area, 6-trolley bay (only 2 trolleys previously), 3 consulting rooms, IV treatment area and discharge lounge to serve the CAU and wards.

The CCG is working with GPs and the ambulance service to encourage referrals, working with providers to increase the number of conditions that can be managed within the CAU and introducing new pathways and treatments, such as planned blood transfusions:

  • ALL of the above combine to enable more care to be provided locally

The Urgent Care Centre is undergoing extensive remodelling to modernise and provide additional capacity. Unlike CAU and Piper, which now occupy previously unused space within the hospital, UCC remains “open for business” throughout the improvement works, meaning that the work is taking place in discrete phases and some rooms will be re-purposed on a temporary basis.

NB Unlike the Minor Injuries Unit (MIU) at Queen Vic Hospital the above is open 24/7hrs.

Click here for more information CPRG TUCC

Could you be the next member of the QVH Council of Governors?

The Queen Victoria Hospital is looking for local people interested in understanding and knowing more about the local NHS to consider volunteering to become a member of its Council of Governors.

To find out more the Queen Victoria Hospital is holding two information events on Monday 13 March at 5.30pm and Thursday 30 March at 11am, here in East Grinstead – if you’re considering standing for election it is essential you attend one of these events. To express an interest in one of the events or for further information please call Hilary Saunders on 01342 414200 or email Hilary.Saunders@qvh.nhs.uk. If you’re unable to attend either of those events please call Hilary Saunders to discuss.

Click here for more details Could you be the next member of the QVH Council of Governors


Old Mobile Phone Fund Raising Scheme Reminder

As advised in December we now have a depository available (in the shape of a silver barrel), in the surgery, for you to place your old mobile phones into.

So far we have raised £85.00 so please keep them coming. If you are able to donate one do try and find the charger which goes with it as it makes it much more commercial.

The proceeds will be used by ‘The Friends of Crawley Down Health Centre’ to cover our overheads with any balance left over being put towards our latest fund raising project which is going to be a new electrocardiograph machine for the surgery (again this is something not supplied by NHS England to doctor’s practices).

If you are able to donate a phone remember to do the following beforehand: (a) remove the Sim Card. (b) remove any multimedia memory expansion cards, (c) delete all entries from the phone’s internal address book.

If you are unsure how to perform any of these tasks put a note on your phone to that effect, (with your contact details in case we need to get in touch with you), and we will check it before it leaves our possession.

Many thanks for your help.


Some News from the Surgery about Doctor Staffing

  1. As of 1st February 2017 Dr Osoba is now a partner at the practice. She has returned from maternity leave and will be resuming her normal working days, which are Monday am/pm, Tuesday am/pm, Thursday am/pm and Friday pm.
  2. Dr Saleemi, from 1 March, is on maternity leave.  Dr Ahluwalia will be covering her maternity leave and working Monday and Thursdays.
  3. Sadly Dr Needham will be leaving us and her last day in employment will be Wednesday 12th April, although in fact, her last day at the surgery will be 24th March as she will be on annual leave after that. We are actively looking for a replacement.

Help with Living with Dementia – Message from The Alzheimer’s Society

Living with dementia can have a big emotional, social, psychological and practical impact on a person. But Alzheimer’s Society in Mid Sussex offers a variety of services to support people with dementia and their carers to enable them to live well with dementia. These include:

  • Dementia Support – help people take control of their lives and make sense of what is happening. From understanding benefits to how dementia progresses and the importance of getting your financial affairs in order – Alzheimer’s Society’s Dementia Support Workers are there to explain about the condition but also signpost people to the support services available.
  • Carers Groups – These groups gives people the opportunity to meet with others who understand some of what they are going through. The sessions offer a chance to ask questions, get information and share experiences in a safe and supportive environment.
  • Activity Groups – From yoga and Thai Chi to art and drama workshops, Alzheimer’s Society’s activity groups enable people with dementia to keep physically and mentally active.  They also help people express themselves and improve their sense of wellbeing.
  • Dementia Cafes – the cafes provide an opportunity for people to socialise and get much needed face to face support and provide people with dementia and carers a platform to talk openly about living with dementia within a relaxed and informal environment.

To find out more about Alzheimer’s Society services, call the charity’s Sussex Helpline on 01403 213017.

Ryan Tyler
Dementia Support Manager

Alzheimer’s Society
27 Stone Lane,Worthing, BN13 2BA.
T: 01903 262666  M: 07714 916292
E: ryan.tyler@alzheimers.org.uk

Major NHS shake-up, i.e. the implementation of Sustainability and Transformation Plans (STPs), faces ‘£500 million cash shortfall’ in our area.

If you click on the link below you can read an article published in the Mid Sussex Times on Tuesday 14th February 2017.

The area referred to in the article is  Sussex and East Surrey so it includes Crawley CCG and our own Horsham and Mid Sussex CCG.

Click here http://www.midsussextimes.co.uk/news/major-nhs-shake-up-faces-500-million-cash-shortfall-1-7820838

The Heat for Health Initiative – Do you have problems heating your home?

Please find below and on the poster attached dates and venues coming up when individuals can drop in to pick up their free room card thermometers and discuss with a Heat for Health representative any problems they have heating their home.

Subject to eligibility, Heat for Health can refer people into the West Sussex County Council emergency heater scheme, and it can support individuals to apply for grants to replace their boilers, or to insulate their homes.   For those aged 65+ or a family living with children under five, on a low income with little or no savings, individuals not eligible for anything else can apply for a Heat for Health grant.  But do please hurry.  The Heat for health initiative in its current form comes to an end on 31 March 2017.

For more information, individuals should contact Heat for Health using the dedicated telephone number 01444 477191 or email heat@midsussex.gov.uk

Click here for the poster Drop In Poster update 27 JAN

Monday 30 Jan Cuckfield GP Surgery 8.30 -11.30am
Tuesday 31 Jan Dolphin GP Surgery, Haywards Heath 10am – 1pm
Friday 3 Feb Tootsie Time, West Hoathly Village Hall 9.30am – 11am
Monday 6 Feb Crawley Down Health Centre 8.30 -11.30am
Wednesday 8 Feb Moatfield Surgery, East Grinstead 10am – midday
Friday 10 Feb Dolphin GP Surgery, Haywards Heath 10am – 1pm
Monday 13 Feb Moatfield Surgery, East Grinstead 8.30 -11.30am
Monday 13 Feb The Vale GP Surgery, Haywards Heath 8.30 – 11.30am
Wednesday 15 Feb Princess Royal Hospital Haywards Heath 9.30am – 12.30pm
Thursday 2 March Princess Royal Hospital Haywards Heath 9.30am – 12.30pm

An interesting Article in the West Sussex County Times regarding GP pressures in the Horsham Area

Click the link below to read:





Amended Christmas Closing Times

Saturday 24th December 2016 Pre-Booked Nurse

Appointments available

Sunday 25th December 2016 Christmas Day
Monday 26th December 2016

Tuesday 27th December 2016

Boxing Day


Monday 2nd January 2017 New Years Bank Holiday

When the Surgery is Closed

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

The surgery is closed from 6.30pm until 8.00am Monday to Sunday…

If you require urgent advice or an urgent visit during this time, weekends or public holidays, please ring our usual telephone number 01342 713031.   A recorded message will give details of the telephone number you need to contact for the out-of-hours doctor, operated by NHS 111.

You can also ring NHS 111 directly on 111 for advice from an out-of-hours health adviser.

NHS 111 is a new service that’s being introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones or visit www.nhs.uk/111